Terms and Conditions of Sale
Welcome to our online store. Please read the following Terms and Conditions of Sale carefully before using our website and making a purchase. By using our site, you agree to and are bound by these Terms and Conditions.
1. General Provisions
1.1. This page contains the general terms and conditions of sale applicable to purchases made through our e-commerce website. 1.2. The company is registered in Switzerland with its legal headquarters at [Company Address]. 1.3. By using our website, you agree to be bound by these terms and conditions.
2. Products and Pricing
2.1. All product prices listed on our website are in Swiss Francs (CHF) and include VAT, where applicable. 2.2. We reserve the right to change product prices at any time without prior notice. However, the price applicable to an order will be the one indicated at the time of order confirmation. 2.3. Product descriptions and images are provided for informational purposes only. While we strive to provide accurate information, we cannot guarantee that product descriptions are completely error-free.
3. Orders
3.1. To place an order, you must be at least 18 years old and possess a valid credit card or another accepted payment method. 3.2. After placing an order, you will receive an email confirmation. The order is considered accepted only after you receive our confirmation. 3.3. We reserve the right to refuse or cancel an order at any time for legitimate reasons, including, but not limited to, product unavailability, errors in pricing or product description, or suspected fraud.
4. Payments
4.1. We accept the following payment methods: Postfinance, Twint, Visa, Mastercard, and American Express. 4.2. Payment must be made at the time of order. Your credit card or other payment method will be charged upon order confirmation.
5. Shipping and Delivery
5.1. Orders will be shipped within two business days (in Switzerland) from order confirmation. 5.2. Shipments are made to Switzerland and the EU. 5.3. Shipping costs and delivery times may vary depending on the destination and transport conditions. We cannot be held responsible for delays caused by factors beyond our control.
6. Right of Withdrawal and Returns
6.1. In accordance with Swiss law, you have the right to withdraw from the purchase agreement within 14 days of receiving the product, without needing to provide any reason. 6.2. To exercise your right of withdrawal, you must inform us of your decision via email or registered letter. 6.3. Products must be returned in the same condition in which they were received, with original packaging and all included accessories. 6.4. Shipping costs for returning products are the responsibility of the customer, unless otherwise agreed. 6.5. Once we receive the returned products and verify their condition, we will process the refund within 14 days.
7. Data Protection
7.1. Personal data provided during the purchase process will be processed in accordance with our Privacy Policy. 7.2. We use standard security technologies to protect your personal data during transmission and storage.
8. Applicable Law and Jurisdiction
8.1. These Terms and Conditions are governed by Swiss law. 8.2. Any dispute arising from the interpretation or execution of these Terms and Conditions shall be exclusively subject to the jurisdiction of the court located where our company is headquartered.
9. Changes to Terms and Conditions
9.1. We reserve the right to modify these Terms and Conditions at any time. Changes will be effective upon their publication on our website. 9.2. We encourage you to periodically review this page to stay updated on any changes.
For any questions or clarifications, please do not hesitate to contact us:
Email: [email protected] Phone: +41 76 330 13 41 Address: Via Giuseppe Motta 6, 6850 Mendrisio
Thank you for choosing our online store!